Gerard O'Sullivan

Gerard O’Sullivan is the Director of Consumer Affairs at the Connecticut Insurance Department.
The division receives and reviews complaints from residents of Connecticut concerning their
insurance problems, including claims disputes, and serves as a mediator in such disputes in order
to assist the commissioner in determining whether statutory requirements and contractual
obligations within the commissioner's jurisdiction have been fulfilled.

Gerard heads up the Department’s Speakers Bureau speaking to groups throughout the state
educating them on insurance and explaining consumer assistance and protection offered by the
Department. Gerard also serves as subject matter expert on the Consumer Experience and
Outreach subcommittee of the Connecticut Health Insurance Exchange.

Prior to taking this position with the Insurance Department he held several positions in the
insurance industry including claims management, sales management and compliance. Gerard
graduated from Quinnipiac University and received a Masters of Business Administration degree
from Rensselaer Polytechnic Institute.